Return to Help Index
Guarantees
Warranty
 

In all warranty process or claim, all decision is made by the respective manufacturer. Badminton Alley is not involved in any way in the warranty claim decision.

Yonex Badminton Rackets
1 year against manufacturer's defects only upon Yonex USA inspection. To claim for warranty, Yonex USA requires customer to contact the dealer where they purchased the racket from. If you purchased the racket from Badminton Alley, please send the racket to us along with $25.00 check for processing fee - this fee is non refundable. Please do not remove the string from the frame when claiming for warranty. Removing the string will void the warranty. If Yonex USA found the racket was defective after inspection, Yonex USA will replace with the same or similar racket with no string installed. Otherwise, Yonex USA will return the racket back to us and we will contact the customer. This warranty claiming process could take up to 4-8 weeks.

Wilson Badmminton Rackets
30 days against manufacturer's defects only upon Wilson inspection. To claim for warranty, Wilson requires the customer to contact the dealer where they purchased the racket from. If you purchased the racket from Badminton Alley, please send the racket to us along with $25.00 check for processing fee - this fee is non refundable. Please do not remove the string from the frame when claiming for warranty. Removing the string will void the warranty. If Wilson found the racket was defective after inspection, Wilson will replace with the same or similar racket with no string installed. Otherwise, Wilson will return the racket back to us and we will contact the customer. This warranty claiming process could take up to 4-8 weeks

Black Knight Badminton Rackets
30 days against manufacturer's defects only upon Black Knight inspection. To claim for warranty, Black Knight requires the customer to contact the dealer where they purchased the racket from. If you purchased the racket from Badminton Alley, please send the racket to us along with $25.00 check for processing fee - this fee is non refundable. Please do not remove the string from the frame when claiming for warranty. Removing the string will void the warranty. If Black Knight found the racket was defective after inspection, Black Knight will replace with the same or similar racket with no string installed. Otherwise, Black Knight will return the racket back to us and we will contact the customer. This warranty claiming process could take up to 4-8 weeks.

Carlton, Dunlop, Gosen, Head, Prince, Pro Kennex, Yang-Yang, & Alpha Badminton Rackets
No warranty offered from these manufacturers

ALL Closeout and SOLD-AS-IS product has NO WARRANTY

Genuine Products
  It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
Privacy Policy
  We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
Security
  This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.