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August 21, 2014 (Thursday) - Open from 10am - 2pm
Our 1st day to open after our annual inventory,
we are catching up with orders.
We will be open only half day on Thursday, Aug 21st.

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Guarantees
Warranty
 

Yonex Badminton Rackets
1 year against manufacturer’s defects only upon Yonex inspection. To claim for warranty, Yonex requires customer to contact the dealer where they purchased the racket from. If you purchased the racket from Badminton Alley, please send the racket to us along with $25.00 check for processing fee - this fee is non refundable. Please do not remove the string from the frame when claiming for warranty. Removing the string will void the warranty. If Yonex found the racket was defective after inspection, Yonex will replace the racket with no string installed. Otherwise, Yonex will return the racket back to us and we will contact the customer. This warranty claiming process could take up to 4-6 weeks.

Wilson Badmminton Rackets
90 days against manufacturer’s defects only upon Wilson inspection. To claim for warranty, Wilson requires the customer to contact the dealer where they purchased the racket from. If you purchased the racket from Badminton Alley, please send the racket to us along with $25.00 check for processing fee - this fee is non refundable. Please do not remove the string from the frame when claiming for warranty. Removing the string will void the warranty. If Wilson found the racket was defective after inspection, Wilson will replace the racket with no string installed. Otherwise, Wilson will return the racket back to us and we will contact the customer. This warranty claiming process could take up to 4-6 weeks.

Yang-Yang Badminton Rackets
90 days against manufacturer’s defects only upon Yang-Yang inspection. To claim for warranty, Yang-Yang requires the customer to contact the dealer where they purchased the racket from. If you purchased the racket from Badminton Alley, please send the racket to us along with $25.00 check for processing fee - this fee is non refundable. Please do not remove the string from the frame when claiming for warranty. Removing the string will void the warranty. If Yang-Yang found the racket was defective after inspection, Yang-Yang will replace the racket with no string installed. Otherwise, Yang-Yang will return the racket back to us and we will contact the customer. This warranty claiming process could take up to 4-6 weeks.

Black Knight, Carlton, Dunlop, Gosen, Head, Prince, Pro Kennex, & Alpha Badminton Rackets
No warranty offered from these manufacturers

ALL Closeout and SOLD-AS-IS product has no warranty

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Badminton Alley, 1237 S Mary Ave, Sunnyvale, CA 94087

 
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